We usually offer our clients the choice of whether they wish us to charge on a time basis or fixed fees. Our hourly rates range, depending on who is working on the matter, from £150 for paralegals to £325 for Director plus VAT.

All the prices quoted above exclude VAT.

These fees represent our professional fee.

What is not included: payments made to the Home Office on your behalf, such as application fees and Immigration Health Surcharge, counsel's fees, fees payable to Courts or Tribunals, fees payable to translators and experts, travel and meeting expense, etc.

The key stages and work will involve the following, where you are making an application.

• Taking your initial instructions, assessing merits of your case and advising you accordingly.
• Providing a detailed document checklist of the documents required for the application.
• Reviewing the documents provided by you and advising accordingly.
• Assisting you with the drafting of your application form.
• Advising you on the application process and assisting you with the booking of appointments.
• Collating your supporting documents and preparing the application pack.
• Liaising with third parties where necessary to obtain supporting documents if required.
• Drafting a detailed letter of representation to support your application.
• Liaising with the Home Office after submission of your application.
• Advising you on the outcome of the application and the conditions attached to your visa.

EMPLOYMENT

Price information for the provision of advice and representation to employees or employers in relation to bringing or defending claims before the Employment Tribunal for unfair dismissal or wrongful dismissal:

Our fees are charged on an hourly basis according to the time spent working on your matter.

The estimates of our fees have been calculated on the basis of the following hourly rates:

• Director: £325 plus VAT
• Senior solicitor: £240 plus VAT
• Trainee solicitor: £180 plus VAT

Our fees for bringing or defending a standard claim for unfair or wrongful dismissal range from £12,000 to £25,000 plus VAT.

There will be an additional charge for attending the employment tribunal hearing of between £750 and £1,500 plus VAT per day. Charges for barristers and other disbursements are in addition to our fees.

A standard unfair or wrongful dismissal case will typically involve the following:

Stage 1: Taking your initial instructions, investigating the circumstances of the case including reviewing and analysing the relevant documents, and advising you on the merits of the case.

Stage 2: Entering into pre-claim conciliation to see whether a settlement can be reached, drafting and filing claim or response and reviewing and advising on claim or response from other party.

Sage 3: Preparing for and attending a preliminary hearing on directions.

Stage 4: Preparing the case for the hearing on liability (reviewing and listing all the relevant documents, exchanging documents with the other party, drafting or considering schedule of loss or counter schedule of loss, taking evidence from witnesses, drafting witness statements and agreeing their contents with the witnesses, reviewing and advising on witness statements disclosed by other party, preparing a bundle of documents for the Tribunal, Preparing mitigation statement (if acting for individual) and collating supporting evidence, drafting/reviewing/agreeing a list of issues and chronology for the final hearing).

Stage 5: Representation at the liability hearing including instructing a barrister to represent you and approving the barrister’s skeleton argument.

Stage 6: Preparing for and representing at the remedy hearing, if needs be.

Disbursements: Disbursements are expenses related to your case payable to us or to third parties such as barristers' fees and photocopying charges. A Counsel’s fees for representing you at a final two day hearing in a standard case are likely to be in the range of £2, 500 to £8,000 plus VAT. The range of fees for preparing and attending a preliminary hearing will be about £750 to £2,500 plus VAT.

A typical claim if proceeds to a final hearing is likely to take 6 - 12 months.

COMPLAINT

We are committed to providing all our clients with a quality service.

If, however, you have concerns about any aspect of the service you receive or about the bill, please raise them in the first instance with the Director, Zafar Abbas, on 020 7997 7321, zabbas@averroessolicitors.co.uk or by post to Ludgate House, 107-111 Fleet Street, London, EC4A 2AB. We have a written procedure that sets out how we handle complaints. It is available upon request.

We have eight weeks to consider your complaint. If we have not resolved it within this time, you may complain to the Legal Ombudsman. If you are not satisfied with our handling of your complaint, you can ask the Legal Ombudsman to consider the complaint. The Legal Ombudsman's contact details are:

Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ
Phone: 0300 555 0333—from 8.30am to 5.30pm
Email: enquiries@legalombudsman.org.uk
www.legalombudsman.org.uk

Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint, or within six years of the occurrence of the act or omission about which you are complaining (or if outside of this period, within three years of when you should reasonably have been aware of it). Generally, the Legal Ombudsman deals with complaints relating to acts or omissions that happened after 5 October 2010.